Terms of Service

Terms of Service

Last updated on June 17, 2025

I. Acceptance of terms

Thank you for using Wrapzo. These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Wrapzo website at www.wrapzo.com (the "Site") and any related mobile or software applications ("Wrapzo Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").

These Terms are effective for all existing and future Wrapzo customers, including but without limitation to users having access to 'restaurant business page' to manage their claimed business listings.

Please read these Terms carefully. By accessing or using the Wrapzo Platform, you are agreeing to these Terms and concluding a legally binding contract with Eternal Limited (formerly known as Wrapzo Limited) and/or its affiliates (excluding Wrapzo Foods Private Limited) (hereinafter collectively referred to as "Wrapzo"). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Wrapzo Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.

In order to use the Services, you must first agree to the Terms. You can accept the Terms by:

• Clicking to accept or agree to the Terms, where it is made available to you by Wrapzo in the user interface for any particular Service; or

• Actually using the Services. In this case, you understand and agree that Wrapzo will treat your use of the Services as acceptance of the Terms from that point onwards.

II. Definitions

Customer
"Customer" or "You" or "Your" refers to you, as a customer of the Services. A customer is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, or uploading information or views or pictures and includes other persons jointly participating in using the Services including without limitation a user having access to 'restaurant business page' to manage claimed business listings or otherwise.

Content
"Content" will include (but is not limited to) reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data. "Your content" or "Customer Content" means content that you upload, share or transmit to, through or in connection with the Services, such as likes, ratings, reviews, images, photos, messages, chat communication, profile information, or any other materials that you publicly display or displayed in your account profile. "Wrapzo Content" means content that Wrapzo creates and make available in connection with the Services including, but not limited to, visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, aggregate ratings, reports and other usage-related data in connection with activities associated with your account and all other elements and components of the Services excluding Your Content and Third Party Content. "Third Party Content" means content that comes from parties other than Wrapzo or its Customers, such as Restaurant Partners and is available on the Services.

Restaurant(s)
"Restaurant" means the restaurants listed on Wrapzo Platform.

III. Eligibility to use the services

1. You hereby represent and warrant that you are at least eighteen (18) years of age or above and are fully able and competent to understand and agree the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.

2. Compliance with Laws. You are in compliance with all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party(ies).

IV. Changes to the terms

Wrapzo may vary or amend or change or update these Terms, from time to time entirely at its own discretion. You shall be responsible for checking these Terms from time to time and ensure continued compliance with these Terms. Your use of Wrapzo Platform after any such amendment or change in the Terms shall be deemed as your express acceptance to such amended/changed terms and you also agree to be bound by such changed/amended Terms.

V. Translation of the terms

Wrapzo may provide a translation of the English version of the Terms into other languages. You understand and agree that any translation of the Terms into other languages is only for your convenience and that the English version shall govern the terms of your relationship with Wrapzo. Furthermore, if there are any inconsistencies between the English version of the Terms and its translated version, the English version of the Terms shall prevail over others.

VI. Provision of the services being offered by Wrapzo

1. Wrapzo is constantly evolving in order to provide the best possible experience and information to its Customers. You acknowledge and agree that the form and nature of the Services which Wrapzo provides, may require affecting certain changes in it, therefore, Wrapzo reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice, make modifications and alterations in any or all of its contents, products and services contained on the site without any prior notice.

2. We, the software, or the software application store that makes the software available for download may include functionality to automatically check for updates or upgrades to the software. Unless your device, its settings, or computer software does not permit transmission or use of upgrades or updates, you agree that we, or the applicable software or software application store, may provide notice to you of the availability of such upgrades or updates and automatically push such upgrade or update to your device or computer from time-to-time. You may be required to install certain upgrades or updates to the software in order to continue to access or use the Services, or portions thereof (including upgrades or updates designed to correct issues with the Services). Any updates or upgrades provided to you by us under the Terms shall be considered part of the Services.

3. You acknowledge and agree that if Wrapzo disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content, which is contained in your account.

4. You acknowledge and agree that while Wrapzo may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services, Wrapzo may set such fixed upper limits at any time, at Wrapzo's discretion.

5. In our effort to continuously improve the Wrapzo Platform and Services, we undertake research and conduct experiments from time to time on various aspects of the Services and offerings, including our apps, websites, user interface and promotional campaigns. As a result of which, some Customers may experience features differently than others at any given time. This is for making the Wrapzo Platform better, more convenient and easy to use, improving Customer experience, enhancing the safety and security of our services and offerings and developing new services and features.

6. By using Wrapzo's Services you agree to the following disclaimers:

◦ The Content on these Services is for informational purposes only. Wrapzo disclaims any liability for any information that may have become outdated since the last time the particular piece of information was updated. Wrapzo reserves the right to make changes and corrections to any part of the Content on these Services at any time without prior notice. Wrapzo does not guarantee the quality of the Goods, the prices listed in menus or the availability of all menu items at any Restaurant/Merchant. Unless stated otherwise, all pictures and information contained on these Services are believed to be owned by or licensed to Wrapzo. Please email a takedown request (by using the "Contact Us" link on the home page) to the webmaster if you are the copyright owner of any Content on these Services and you think the use of the above material violates Your copyright in any way. Please indicate the exact URL of the webpage in your request. All images shown here have been digitized by Wrapzo. No other party is authorized to reproduce or republish these digital versions in any format whatsoever without the prior written permission of Wrapzo.

◦ Any certification, licenses or permits ("Certification") or information in regard to such Certification that may be displayed on the Restaurant's listing page on the Wrapzo Platform is for informational purposes only. Such Certification is displayed by Wrapzo on an 'as available' basis that is provided to Wrapzo by the Restaurant partner(s)/Merchant(s). Wrapzo does not make any warranties about the validity, authenticity, reliability and accuracy of such Certification or any information displayed in this regard. Any reliance by a Customer upon the Certification or information thereto shall be strictly at such Customer's own risk and Wrapzo in no manner shall assume any liability whatsoever for any losses or damages in connection with the use of this information or for any inaccuracy, invalidity or discrepancy in the Certification or non-compliance of any applicable local laws or regulations by the Restaurant partner/Merchant.

7. Wrapzo reserves the right to charge a subscription and/or membership fee in respect of any of its product or service, fee for providing Platform Services (as defined below) to Customer(s) and/or any other charge or fee on a per order level from Customers, in respect of any of its product or service on the Wrapzo Platform anytime in future. ‘Platform Services’ entails usage of the Wrapzo Platform by the Customer(s) which, inter alia involves access to menus of various Restaurants listed on the Wrapzo Platform, facilitating order placement with the Restaurants, facilitating delivery of the food ordered from Restaurants, live tracking of orders on the Wrapzo Platform, customer support in case of any concerns with respect to the orders placed through the Wrapzo Platform.

8. Wrapzo may from time to time introduce referral and/or incentive based programs for its Customers (Program). These Program(s) may be governed by their respective terms and conditions. By participating in the Program, Customers are bound by the Program terms and conditions as well as the Wrapzo Platform terms. Further, Wrapzo reserves the right to terminate / suspend the Customer's account and/or credits / points earned and/or participation of the Customer in the Program if Wrapzo determines in its sole discretion that the Customer has violated the rules of the Program and/or has been involved in activities that are in contravention of the Program terms and/or Wrapzo Platform terms or has engaged in activities which are fraudulent / unlawful in nature. Furthermore, Wrapzo reserves the right to modify, cancel and discontinue its Program without notice to the Customer.

9. Wrapzo may from time to time offer to the Customers credits, promo codes, vouchers or any other form of cashback that Wrapzo may decide at its discretion. Wrapzo reserves the right to modify, convert, cancel and/or discontinue such credits, promo codes or vouchers, as it may deem fit.

VII. Use of services by you or Customer

1. Wrapzo Customer Account Including 'Claim Your Business Listing' Access

a. You must create an account in order to use some of the features offered by the Services, including without limitation to 'claim your business listing' on the Services. Use of any personal information you provide to us during the account creation process is governed by our Privacy Policy. You must keep your password confidential and you are solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account.

b. You may also be able to register to use the Services by logging into your account with your credentials from certain third party social networking sites (e.g., Facebook). You confirm that you are the owner of any such social media account and that you are entitled to disclose your social media login information to us. You authorize us to collect your authentication information, and other information that may be available on or through your social media account consistent with your applicable settings and instructions.

c. In creating an account and/or claiming your business' listing, you represent to us that all information provided to us in such process is true, accurate and correct, and that you will update your information as and when necessary in order to keep it accurate. If you are creating an account or claiming a business listing, then you represent to us that you are the owner or authorized agent of such business. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts or business listings except as otherwise authorized by us, or provide or use false information to obtain access to a business' listing on the Services that you are not legally entitled to claim. You acknowledge that any false claiming of a business listing may cause Wrapzo or third parties to incur substantial economic damages and losses for which you may be held liable and accountable.

d. You are also responsible for all activities that occur in your account. You agree to notify us immediately of any unauthorized use of your account in order to enable us to take necessary corrective action. You also agree that you will not allow any third party to use your Wrapzo account for any purpose and that you will be liable for such unauthorized access.

e. By creating an account, you agree to receive certain communications in connection with Wrapzo Platform or Services. For example, you might receive comments from other Customers or other Customers may follow the activity to do on your account. You can opt-out or manage your preferences regarding non-essential communications through account settings.

2. Others Terms

a. In order to connect you to certain restaurants, we provide value added telephony services through our phone lines, which are displayed on the specific restaurant listing page on the Wrapzo Platform, which connect directly to restaurants' phone lines. We record all information regarding this call including the voice recording of the conversation between you, and the restaurant (for internal billing tracking purposes and customer service improvement at the restaurant's end). If you do not wish that your information be recorded in such a manner, please do not use the telephone services provided by Wrapzo. You explicitly agree and permit Wrapzo to record all this information when you avail the telephony services through the Wrapzo provided phone lines on the Wrapzo Platform.

b. You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

c. You agree to use the data owned by Wrapzo (as available on the Services or through any other means like API etc.) only for personal use/purposes and not for any commercial use (other than in accordance with 'Claim Your Business Listing' access) unless agreed to by/with Wrapzo in writing.

d. You agree not to access (or attempt to access) any of the Services by any means other than the interface that is provided by Wrapzo, unless you have been specifically allowed to do so, by way of a separate agreement with Wrapzo. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.

e. You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). You shall not delete or revise any material or information posted by any other Customer(s), shall not engage in spamming, including but not limited to any form of emailing, posting or messaging that is unsolicited.

VIII. Content

1. Ownership of Wrapzo Content and Proprietary Rights

a. We are the sole and exclusive copyright owners of the Services and our Content. We also exclusively own the copyrights, trademarks, service marks, logos, trade names, trade dress and other intellectual and proprietary rights throughout the world (the "IP Rights") associated with the Services and Wrapzo Content, which may be protected by copyright, patent, trademark and other applicable intellectual property and proprietary rights and laws. You acknowledge that the Services contain original works and have been developed, compiled, prepared, revised, selected, and arranged by us and others through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others. You further acknowledge that the Services may contain information which is designated as confidential by Wrapzo and that you shall not disclose such information without Wrapzo's prior written consent.

b. You agree to protect Wrapzo's proprietary rights and the proprietary rights of all others having rights in the Services during and after the term of this agreement and to comply with all reasonable written requests made by us or our suppliers and licensors of content or otherwise to protect their and others' contractual, statutory, and common law rights in the Services. You acknowledge and agree that Wrapzo (or Wrapzo's licensors) own all legal right, title and interest in and to the Services, including any IP Rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated as confidential by Wrapzo and that you shall not disclose such information without Wrapzo's prior written consent. Unless you have agreed otherwise in writing with Wrapzo, nothing in the Terms gives you a right to use any of Wrapzo's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.

c. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of Wrapzo; or remove, conceal or obliterate any copyright or other proprietary notice or source identifier, including without limitation, the size, colour, location or style of any proprietary mark(s). Any infringement shall lead to appropriate legal proceedings against you at an appropriate forum for seeking all available/possible remedies under applicable laws of the country of violation. You cannot modify, reproduce, publicly display or exploit in any form or manner whatsoever any of the Wrapzo's Content in whole or in part except as expressly authorized by Wrapzo.

d. To the fullest extent permitted by applicable law, we neither warrant nor represent that your use of materials displayed on the Services will not infringe rights of third parties not owned by or affiliated with us. You agree to immediately notify us upon becoming aware of any claim that the Services infringe upon any copyright trademark, or other contractual, intellectual, statutory, or common law rights by following the instructions contained below in section XVI.

2. Your License to Wrapzo Content

a. We grant you a personal, limited, non-exclusive and non-transferable license to access and use the Services only as expressly permitted in these Terms. You shall not use the Services for any illegal purpose or in any manner inconsistent with these Terms. You may use information made available through the Services solely for your personal, non-commercial use. You agree not to use, copy, display, distribute, modify, broadcast, translate, reproduce, reformat, incorporate into advertisements and other works, sell, promote, create derivative works, or in any way exploit or allow others to exploit any of Wrapzo Content in whole or in part except as expressly authorized by us. Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to the Services, Wrapzo Content or our IP Rights.

b. Any violation by you of the license provisions contained in this Section may result in the immediate termination of your right to use the Services, as well as potential liability for copyright and other IP Rights infringement depending on the circumstances.

3. Wrapzo License to Your or Customer Content

In consideration of availing the Services on the Wrapzo Platform and by submitting Your Content, you hereby irrevocably grant Wrapzo a perpetual, irrevocable, world-wide, non-exclusive, fully paid and royalty-free, assignable, sub-licensable and transferable license and right to use Your Content (including content shared by any business user having access to a 'restaurant business page' to manage claimed business listings or otherwise) and all IP Rights therein for any purpose including API partnerships with third parties and in any media existing now or in future. By "use" we mean use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, analyze, promote, commercialize, create derivative works, and in the case of third party services, allow their users and others to do the same. You grant us the right to use the name or username that you submit in connection with Your Content. You irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content brought against Wrapzo or its Customers, any third party services and their users.

4. Representations Regarding Your or Customer Content

a. You are responsible for Your Content. You represent and warrant that you are the sole author of, own, or otherwise control all of the rights of Your Content or have been granted explicit permission from the rights holder to submit Your Content; Your Content was not copied from or based in whole or in part on any other content, work, or website; Your Content was not submitted via the use of any automated process such as a script bot; use of Your Content by us, third party services, and our and any third party users will not violate or infringe any rights of yours or any third party; Your Content is truthful and accurate; and Your Content does not violate the Guidelines and Policies or any applicable laws

b. If Your Content is a review, you represent and warrant that you are the sole author of that review; the review reflects an actual dining experience that you had; you were not paid or otherwise remunerated in connection with your authoring or posting of the review; and you had no financial, competitive, or other personal incentive to author or post a review that was not a fair expression of your honest opinion.

c. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. While we reserve the right to remove Content, we do not control actions or Content posted by our Customers and do not guarantee the accuracy, integrity or quality of any Content. You acknowledge and agree that Content posted by Customers and any and all liability arising from such Content is the sole responsibility of the Customer who posted the content, and not Wrapzo.

5. Content Removal

We reserve the right, at any time and without prior notice, to remove, block, or disable access to any Content that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or otherwise harmful to the Services or our Customers in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of Your Content to you under any circumstances. Further, the Restaurant reserves the right to delete any images and pictures forming part of Customer Content, from such Restaurant's listing page at its sole discretion.

6. Third Party Content and Links

a. Some of the content available through the Services may include or link to materials that belong to third parties, such as third party reservation services or food delivery/ordering or dining out. Please note that your use of such third party services will be governed by the terms of service and privacy policy applicable to the corresponding third party. We may obtain business addresses, phone numbers, and other contact information from third party vendors who obtain their data from public sources.

b. We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Services. We do not screen or investigate third party material before or after including it on our Services.

c. We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the content accessible on the Services. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Services, but shall not be liable for any delay or inaccuracies related to such updates. You acknowledge and agree that Wrapzo is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.

d. Third party content, including content posted by our Customers or Restaurant Partners, does not reflect our views or that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders. In addition, none of the content available through the Services is endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content.

e. You further acknowledge and agree that Wrapzo is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.

7. Customer Reviews

a. Customer reviews or ratings for Restaurants do not reflect the opinion of Wrapzo. Wrapzo receives multiple reviews or ratings for Restaurants by Customers, which reflect the opinions of the Customers. It is pertinent to state that each and every review posted on Wrapzo is the personal opinion of the Customer/reviewer only. Wrapzo is a neutral platform, which solely provides a means of communication between Customers/reviewers including Customers or restaurant owners/representatives with access to restaurant business page. The advertisements published on the Wrapzo Platform are independent of the reviews received by such advertisers.

b. We are a neutral platform and we don't arbitrate disputes, however in case if someone writes a review that the restaurant does not consider to be true, the best option for the restaurant representative would be to contact the reviewer or post a public response in order to clear up any misunderstandings. If the Restaurant believes that any particular Customer's review violates any of the Wrapzo' policies, the restaurant may write to us at info@wrapzo.com and bring such violation to our attention. Wrapzo may remove the review in its sole discretion if review is in violation of the Terms, or content guidelines and policies or otherwise harmful to the Services

IX. Content guidelines and privacy policy

1. Content Guidelines
You represent that you have read, understood and agreed to our Guidelines and Polices related to Content

2. Privacy Policy
You represent that you have read, understood and agreed to our Privacy Policy. Please note that we may disclose information about you to third parties or government authorities if we believe that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process/notice served on us; or (iv) protect our rights, reputation, and property, or that of our Customers, affiliates, or the general public

X. Restrictions on use

1. Without limiting the generality of these Terms, in using the Services, you specifically agree not to post or transmit any content (including review) or engage in any activity that, in our sole discretion:

a. Violate our Guidelines and Policies;

b. Is harmful, threatening, abusive, harassing, tortious, indecent, defamatory, discriminatory, vulgar, profane, obscene, libellous, hateful or otherwise objectionable, invasive of another's privacy, relating or encouraging money laundering or gambling;

c. Constitutes an inauthentic or knowingly erroneous review, or does not address the goods and services, atmosphere, or other attributes of the business you are reviewing.

d. Contains material that violates the standards of good taste or the standards of the Services;

e. Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;

f. Accuses others of illegal activity, or describes physical confrontations;

g. Alleges any matter related to health code violations requiring healthcare department reporting. Refer to our Guidelines and Policies for more details about health code violations.

h. Is illegal, or violates any federal, state, or local law or regulation (for example, by disclosing or trading on inside information in violation of securities law);

i. Attempts to impersonate another person or entity;

j. Disguises or attempts to disguise the origin of Your Content, including but not limited to by: (i) submitting Your Content under a false name or false pretences; or (ii) disguising or attempting to disguise the IP address from which Your Content is submitted;

k. Constitutes a form of deceptive advertisement or causes, or is a result of, a conflict of interest;

l. Is commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes, postings or reviews submitted or removed in exchange for payment, postings or reviews submitted or removed by or at the request of the business being reviewed, or other advertising materials;

m. Asserts or implies that Your Content is in any way sponsored or endorsed by us;

n. Contains material that is not in English or, in the case of products or services provided in foreign languages, the language relevant to such products or services;

o. Falsely states, misrepresents, or conceals your affiliation with another person or entity;

p. Accesses or uses the account of another customer without permission;

q. Distributes computer viruses or other code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or electronic communications equipment;

r. Interferes with, disrupts, or destroys the functionality or use of any features of the Services or the servers or networks connected to the Services;

s. "Hacks" or accesses without permission our proprietary or confidential records, records of another Customer, or those of anyone else;

t. Violates any contract or fiduciary relationship (for example, by disclosing proprietary or confidential information of your employer or client in breach of any employment, consulting, or non-disclosure agreement);

u. Decompiles, reverse engineers, disassembles or otherwise attempts to derive source code from the Services;

v. Removes, circumvents, disables, damages or otherwise interferes with security-related features, or features that enforce limitations on use of, the Services;

w. Violates the restrictions in any robot exclusion headers on the Services, if any, or bypasses or circumvents other measures employed to prevent or limit access to the Services;

x. Collects, accesses, or stores personal information about other Customers of the Services;

y. Is posted by a bot;

z. Harms minors in any way;

aa. Threatens the unity, integrity, defense, security or sovereignty of India or of the country of use, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;

ab. Modifies, copies, scrapes or crawls, displays, publishes, licenses, sells, rents, leases, lends, transfers or otherwise commercialize any rights to the Services or Our Content; or

ac. Attempts to do any of the foregoing.

ad. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

2. You acknowledge that Wrapzo has no obligation to monitor your – or anyone else's – access to or use of the Services for violations of the Terms, or to review or edit any content. However, we have the right to do so for the purpose of operating and improving the Services (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes), to ensure your compliance with the Terms and to comply with applicable law or the order or requirement of legal process, a court, consent decree, administrative agency or other governmental body

3. You hereby agree and assure Wrapzo that the Wrapzo Platform/Services shall be used for lawful purposes only and that you will not violate laws, regulations, ordinances or other such requirements of any applicable Central, Federal State or local government or international law(s). You shall not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, junk mail, spam mail, chain letters or any other form of solicitation, encumber or suffer to exist any lien or security interest on the subject matter of these Terms or to make any representation or warranty on behalf of Wrapzo in any form or manner whatsoever.

4. You hereby agree and assure that while communicating on the Wrapzo Platform including but not limited to giving cooking instructions to the Restaurants, communicating with our support agents on chat support or with the Delivery Partners, through any medium, You shall not use abusive and derogatory language and/or post any objectionable information that is unlawful, threatening, defamatory, or obscene. In the event you use abusive language and/or post objectionable information, Wrapzo reserves the right to suspend the chat support service and/or block your access and usage of the Wrapzo Platform, at any time with or without any notice.

5. Any Content uploaded by you, shall be subject to relevant laws of India and of the country of use and may be disabled, or and may be subject to investigation under applicable laws. Further, if you are found to be in non-compliance with the laws and regulations, these terms, or the privacy policy of the Wrapzo Platform, Wrapzo shall have the right to immediately block your access and usage of the Wrapzo Platform and Wrapzo shall have the right to remove any non-compliant content and or comment forthwith, uploaded by you and shall further have the right to take appropriate recourse to such remedies as would be available to it under various statutes.

XI. Customer feedback

1. If you share or send any ideas, suggestions, changes or documents regarding Wrapzo's existing business ("Feedback"), you agree that (i) your Feedback does not contain the confidential, secretive or proprietary information of third parties, (ii) Wrapzo is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis (iii) Wrapzo may have already received similar Feedback from some other Customer or it may be under consideration or in development, and (iv) By providing the Feedback, you grant us a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against Wrapzo and its Customers any claims/assertions, whatsoever of any nature, with regard to such Feedback.

2. Please provide only specific Feedback on Wrapzo's existing products or marketing strategies; do not include any ideas that Wrapzo's policy will not permit it to accept or consider.

3. Notwithstanding the abovementioned clause, Wrapzo or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works ("Submissions") in any form to Wrapzo or any of its employees.

4. The purpose of this policy is to avoid potential misunderstandings or disputes when Wrapzo's products or marketing strategies might seem similar to ideas submitted to Wrapzo. If, despite our request to not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your Submissions.

5. Terms of Idea Submission
You agree that: (1) your Submissions and their Contents will automatically become the property of Wrapzo, without any compensation to you; (2) Wrapzo may use or redistribute the Submissions and their contents for any purpose and in any way; (3) there is no obligation for Wrapzo to review the Submission; and (4) there is no obligation to keep any Submissions confidential.

XII. Advertising

1. Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information. The manner, mode and extent of advertising by Wrapzo on the Services are subject to change without specific notice to you. In consideration for Wrapzo granting you access to and use of the Services, you agree that Wrapzo may place such advertising on the Services.

2. Part of the site may contain advertising information or promotional material or other material submitted to Wrapzo by third parties or Customers. Responsibility for ensuring that material submitted for inclusion on the Wrapzo Platform or mobile apps complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Wrapzo found on or through the Wrapzo Platform and or mobile apps, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between you and such advertiser. Wrapzo will not be responsible or liable for any error or omission, inaccuracy in advertising material or any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such other advertiser(s) on the Wrapzo Platform and mobile application.

3. For any information related to a charitable campaign ("Charitable Campaign") sent to Customers and/or displayed on the Wrapzo Platform where Customers have an option to donate money by way of (a) payment on a third party website; or (b) depositing funds to a third party bank account, Wrapzo is not involved in any manner in the collection or utilization of funds collected pursuant to the Charitable Campaign. Wrapzo does not accept any responsibility or liability for the accuracy, completeness, legality or reliability of any information related to the Charitable Campaign. Information related to the Charitable Campaign is displayed for informational purposes only and Customers are advised to do an independent verification before taking any action in this regard.

XIII. Additional Terms and Conditions for Customers using the various services offered by Wrapzo:

1. Food Ordering and Delivery:

a. Wrapzo provides food ordering and delivery services by entering into contractual arrangements with restaurant partners (“Restaurant Partners”) on a principal-to-principal basis for the purpose of listing their menu items or the Products for food ordering and delivery by the Customers on the Wrapzo Platform.

b. The Customers can access the menu items or Products listed on the Wrapzo Platform and place orders against the Restaurant Partner(s) through Wrapzo.

c. Your request to order food and beverages or Products from a Restaurant Partner page on the Wrapzo Platform shall constitute an unconditional and irrevocable authorization issued in favour of Wrapzo to place orders for food and beverages or Products against the Restaurant Partner(s) on your behalf.

d. Delivery of an order placed by you through the Wrapzo Platform may either be undertaken directly by the Restaurant Partner, or facilitated by Wrapzo through a third-party (“Delivery Partners”). In both cases, Wrapzo is merely acting as an intermediary between you and the Delivery Partners or the Restaurant Partner, as the case may be.

e. The acceptance by a Delivery Partner of undertaking delivery of your order shall constitute a contract of service under the Consumer Protection Act, 2019 or any successor legislations, between you and the Delivery Partner, to which Wrapzo is not a party. Wrapzo does not provide delivery services and shall not be liable for any acts or omissions on part of the Delivery Partner including deficiency in service, wrong delivery, delay, or package tampering.

f. Where Wrapzo facilitates delivery, your order may be grouped or batched with another order.

g. You may be charged a delivery fee (“Delivery Charges”) for delivery of your order, determined by the Delivery Partner, Restaurant Partner, or Store. Wrapzo is authorized to collect these charges on their behalf. Delivery Charges may vary based on multiple factors such as order value, distance, or time of day.

h. You may also be charged a delivery surge fee (“Delivery Surge”) based on factors like distance, time, demand, traffic, or weather conditions. Wrapzo is authorized to collect these charges as well.

i. Wrapzo shall issue documents like order summary and tax invoices as per legal regulations and business practices.

j. You must respect Delivery Partners and not discriminate against them based on race, community, religion, disability, gender, sexual orientation, gender identity, age, or other protected status.

A. Food Ordering and Delivery with Restaurant/Shop Partners:

a. All prices listed are provided by the Restaurant Partner. Final charges at delivery may differ and in case of conflict, the price charged by the Restaurant Partner will prevail (except Wrapzo’s Delivery Charge).

b. On Time Guarantee may be available at select partners. If your order fails to arrive on or before the guaranteed time (except in specified exclusions), you may be eligible for a coupon up to 100% of your order value. Coupons must be claimed within 24 hours and are valid for 3 days.

d. Wrapzo Gift: You may place a gift order (“Gift Order”) for another person (“Gift Recipient”). You must provide their consent and contact details. Refunds, if applicable, are only provided to the sender.

e. Order deletion: If you delete an order from your history, it will not be recoverable on the app, though Wrapzo may retain records as per its Privacy Policy. Wrapzo shall not be responsible if deleted orders are traceable via third parties, communications, or payments.

f. On Time Delivery: At select partners, you may receive a coupon (valid 4 days) if delivery is delayed, except in certain excluded cases such as strikes, natural disasters, bulk orders, cancellations, or peak demand.

B. General Terms and Conditions

a. Wrapzo is not a manufacturer, seller or distributor of food/products and only facilitates orders between Customers and Restaurant Partners.

b. Wrapzo shall not be liable for any deficiency in service or quality issues from Restaurant Partners.

c. Restaurant Partners are solely responsible for warranties/guarantees of food/products.

d. Responsibility for violations of rules/regulations lies with sellers/brand owners/vendors/manufacturers, not Wrapzo.

e. Some items may be suitable only for certain ages or dietary requirements. Wrapzo is not liable if items ordered do not meet your requirements.

f. You must provide accurate contact and delivery details when ordering.

g. You or your nominee must not resell items ordered via Wrapzo.

h. Prices displayed include all charges and taxes.

i. Any extra charges will be inclusive of taxes.

j. Delivery/takeaway times are approximate.

k. Personal promo codes are subject to Wrapzo’s terms.

l. Refund/cancellation policy: No refunds or replacements without Restaurant Partner’s permission, except in cases like wrong orders, spillage, or foreign objects, subject to proof. Refunds may be given in credits or as per bank policies.

m. Liquidated damages: If you cancel or are unresponsive, leading to an “Authorization Breach,” you may be liable to pay liquidated damages equivalent to the order value. Wrapzo may deduct this from future orders. No damages apply if Wrapzo cancels for technical or partner-related reasons.

2. Wrapzo Pay (India only):

a. Customers can pay restaurant bills (“Bill Amount”) using Wrapzo Pay via any available method on the Platform.

b. Customers must show payment confirmation to the partner restaurant.

c. Successful payments entitle customers to “Wrapzo Pay Benefits,” which may include instant discounts, banking offers, or scratch cards with Wrapzo Credits.

d. Payment can be made by scanning the QR code or searching the partner restaurant in Wrapzo.

e. Customers are responsible for paying all other charges not covered under the Bill Amount. Disputes will be resolved with the restaurant, with Wrapzo assisting as possible.

f. Wrapzo Credits must be availed before expiry as shown on the scratch card.

g. Access to Wrapzo Pay Benefits depends on successful payments.

h. The Customer must be physically present at the partner restaurant when using Wrapzo Pay.

i. Wrapzo Pay Benefits cannot be combined with restaurant offers or MRP items.

j. Customers employed at the partner restaurant cannot use Wrapzo Pay there.

k. Wrapzo may terminate/suspend benefits if fraudulent, unlawful, or prohibited activities occur.

m. Wrapzo Pay applies on all days except specified “Exclusion Days.”

n. Discounts vary depending on Wrapzo Gold membership and partner status.

o. Wrapzo Pay and Edition Wallet are separate methods; benefits apply only if Wrapzo Pay is used.

p. Wrapzo Pay is provided on a best-effort basis and is voluntary.

q. Wrapzo may modify or discontinue Wrapzo Pay terms or benefits without notice.

r. Termination of Wrapzo Pay does not alter other Wrapzo Terms of Service.

s. For queries, contact Wrapzo at info@wrapzo.com.

Exclusion Days for the purposes of Wrapzo Pay

4. FOOD HYGIENE RATINGS:

a. The Food Hygiene Ratings

The Food Hygiene Ratings ("Hygiene Rating(s)") is an initiative of Wrapzo in partnership with certified auditors ("Hygiene Auditor(s)") to audit restaurants. The Customer acknowledges that Wrapzo is merely acting as a facilitator in the hygiene audit process and does not conduct any hygiene audit by itself.

b. Informational Purposes

The Customer understands and agrees that the Hygiene Rating(s) displayed on the Wrapzo Platform are for informational purposes only and merely indicate the hygiene standards of a restaurant at the time such audit is conducted by the Hygiene Auditor(s). The Hygiene Rating(s) shall not be deemed to be an indicator to the food quality standards maintained by a restaurant.

c. Validity:

i. The validity of the Hygiene Rating(s) displayed on the Wrapzo Platform shall be for a period of six (6) or twelve (12) months, as the case may be, from the date of last audit as displayed on the Wrapzo Platform.

ii. Wrapzo reserves the right to remove the Hygiene Rating(s) for a restaurant upon expiry of the validity of the Hygiene Rating(s), without any prior intimation to the Customer.

d. Disclaimer and Liability:

i. The Hygiene Rating(s) that are displayed on the Wrapzo Platform are on an 'as available' basis, based on the data provided to Wrapzo by the Hygiene Auditor(s) for a restaurant and Wrapzo disclaims all warranties with respect to the Hygiene Rating(s) or any information displayed in this regard on the Wrapzo Platform.

ii. Any actions taken by a Customer relying upon the Hygiene Rating(s) or any information displayed in this regard on the Wrapzo Platform shall be strictly at such Customer's own risk and Wrapzo shall in no manner be held liable for any losses or damages that may arise in connection with the use of this information or any inaccuracy, invalidity or discrepancy in the Hygiene Rating(s). Wrapzo expressly disclaims all liabilities that may arise in connection to the reliance by a Customer on such Hygiene Rating(s) including without limitation, any consumption of food or any other items served at a restaurant, or any other services that may be provided by a restaurant.

iii. Wrapzo shall under no circumstances be held liable if a restaurant does not display the correct and accurate Hygiene Rating(s) on its restaurant premises, website or any other platform.

e. Customer Acknowledgement

The Customer acknowledges that the Hygiene Rating(s) as displayed on the Wrapzo Platform shall under no circumstances be construed to be a proof of the hygiene standards or practices that are being adopted by the restaurant and such Hygiene Rating(s) shall not be used as evidence in a court of law or governmental authority or disputed in any manner whatsoever. The Customer further understands that the restaurant is solely responsible to maintain the hygiene and food safety standards in compliance with the applicable laws.

f. Contact Us:

You may contact us at info@wrapzo.com for any further queries with regard to Hygiene Ratings.

5. EDITION WALLET:

a. Edition Wallet Definition

Edition Wallet (as defined below) is an initiative of Wrapzo in partnership with RBL Bank ("Banking Partner") to facilitate digital payments through the Wrapzo Platform.

For the purposes of these terms and conditions, "Edition Wallet" shall mean the account opened by the Customer on the Wrapzo Platform, maintained with the Banking Partner in accordance with the Banking Partner Terms and Conditions and Conditions (as defined below).

b. Availability

Edition Wallet is presently only available for Customers in India.

c. Banking Partner Terms

The Customer acknowledges that the Customer shall comply with the RBL Reloadable Prepaid Wallet Terms and Conditions, available at https://www.wrapzo.com/policies/wallet-terms-and-conditions/, issued by the Banking Partner governing the issue and use of the Edition Wallet ("Banking Partner Terms and Conditions").

d. Customer Information

In order to register, create, use, and close the Edition Wallet, Wrapzo may require the Customer to submit certain personal information and documents including but not limited to Customer’s name, address, mobile phone number, e-mail address, address proof, PAN Card, driving license etc. to the Banking Partner through the Wrapzo Platform, as may be required in accordance with the Banking Partner Terms and Conditions. Wrapzo will use these details in accordance with the Privacy Policy published at www.wrapzo.com/privacy.

e. KYC Verification

The Customer acknowledges that the KYC details will be verified by the Banking Partner prior to issuance of Edition Wallet and issuance of Edition Wallet shall be at the sole discretion of the Banking Partner.

f. Usage

The Edition Wallet can be used by the Customer only on the Wrapzo mobile application, to make payments for purchases including orders, tipping Delivery Partners, Pro/Pro Plus membership purchase/renewals, dining out payments at Partner Restaurants, subject to availability of funds in the Customer’s Edition Wallet.

g. Offers and Benefits

The Customer shall be entitled to offers and/or benefits in relation to the use of Edition Wallet which may be communicated by Wrapzo from time to time. Such offers and/or benefits shall be subject to specific terms and conditions and may vary from offer to offer.

h. Limits

The Customer’s Edition Wallet shall have a limit on addition and a balance limit as communicated to the Customer from time to time.

i. Right to Modify

Wrapzo reserves the right, to offer, alter, extend or withdraw, as the case may be, the Edition Wallet feature or any offer associated with the Edition Wallet extended by Wrapzo at any time with or without giving any prior notice to the Customers. In such cases, such revision will be updated on the Wrapzo Platform accordingly.

j. Cancellation

A Customer can cancel the Edition Wallet by raising a request for closure via chat support. Upon receipt of such request for closure, the Edition Wallet will be permanently closed and accordingly the associated offers shall be revoked. For clarity, once the Edition Wallet is permanently closed, the same cannot be reactivated.

k. Refund upon Cancellation

In the event the Customer cancels the Edition Wallet at any time during the validity of the Edition Wallet, the Customer will be eligible to receive a refund, as applicable at the time of such request, in the source account (based on the Wallet balance on the day of refund initiation) in accordance with the Banking Partner Terms and Conditions and the applicable RBI guidelines. Upon cancellation of the Wallet, the Customer will lose the Wrapzo Pro membership and the associated offers.

l. Contact Us:

For any further query with regard to Edition Wallet, you may contact us via in app chat support or write to us at wallet@wrapzo.com.

6. DELIVERY OFFER / PLAN:

a. Offer Description

Delivery Offer / Plan is a limited-time, invite-only offer whereby You can avail discounted delivery for the next few orders ("Offer"). You can claim the Offer by opting for it while placing an order on the Wrapzo platform, where You will be required to pay an additional amount to avail the Offer ("Claim Order"). Once the Claim Order is successfully placed, the benefits under the Offer will be made available to You, to be used on your subsequent eligible orders, in accordance with the terms and conditions set out below.

b. Terms and Conditions

In the event You avail the Offer, the following Terms and Conditions shall be applicable to You:

i. Under the Offer, You will be entitled to discounted delivery, including any distance fee or delivery surge, for the subsequent eligible orders, as may be communicated to You on the Wrapzo platform.

ii. This Offer may provide a limited number of discounted deliveries ("Count"). Such Count shall be communicated to You on the Wrapzo platform, while claiming the Offer.

iii. Once the Count(s) are exhausted under the Offer, the Offer shall lapse.

iv. The Offer is available for a limited duration, as may be communicated to You on the Wrapzo platform, while claiming the Offer ("Offer Period"). After the expiry of Offer Period, the Offer shall lapse.

v. The Offer shall only be applicable in India and can be availed in all cities in India where the customer has the option to place an order on the Wrapzo platform, for delivery.

vi. The Offer is applicable only for all online paid orders for delivery and not shall not be applicable on other orders, such as take-away, dine-in order, grocery orders etc.

vii. The Offer is applicable on all restaurants.

viii. The Offer may be applicable on orders placed with the restaurants having a minimum order value, as may be communicated to You while availing the Offer.

ix. The Offer shall not be applicable on inter-city orders and such other services as may be communicated to You on the Wrapzo platform.

x. The Offer cannot be exchanged for cash or any other receivables.

xi. The Offer once claimed, is auto-applied on the subsequent eligible orders within the Offer Period. For clarity, You cannot remove the Offer from certain orders.

xii. You will not be eligible for any refund or compensation after opting for the Offer.

xiii. The Offer is non-transferable, non refundable once claimed. If the order in which the Offer was claimed, is cancelled, the Offer will stand cancelled along with it. Any refund applicable to the order will be derived as per Wrapzo's policies.

xiv. Wrapzo reserves the right to block a device and/or terminate/suspend the Offer on account of breach of these terms and conditions including any fraudulent and suspicious activity while availing the Offer or availing the Offer.

xv. Wrapzo reserves the right to offer, alter, extend or withdraw, as the case may be, any Offer(s) or offers or discounts or promotions extended by Wrapzo at any time by providing prior notice to You. In such cases, such revision will be updated on the Wrapzo Platform accordingly.

xvi. Contact Us: You may contact us via chat support on the Wrapzo app or email us at order@wrapzo.com for any further queries with regard to the Offer.

XIV. Disclaimer of warranties, limitation of liability, and Indemnification

1. Disclaimer of Warranties

YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND THAT YOUR USE OF THE SERVICES SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WRAPZO, ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, BRANCHES, SUBSIDIARIES, AND LICENSORS ("WRAPZO PARTIES") DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES INCLUDING MOBILE APPS AND YOUR USE OF THEM. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WRAPZO PARTIES MAKE NO WARRANTIES OR REPRESENTATIONS THAT THE SERVICES HAVE BEEN AND WILL BE PROVIDED WITH DUE SKILL, CARE AND DILIGENCE OR ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND ASSUME NO RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES THROUGH THE ACTIONS OF ANY THIRD PARTY, (VI) ANY LOSS OF YOUR DATA OR CONTENT FROM THE SERVICES AND/OR (VII) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. THE WRAPZO PARTIES WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER CUSTOMERS OF THE SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM WRAPZO OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS. UNLESS YOU HAVE BEEN EXPRESSLY AUTHORIZED TO DO SO IN WRITING BY WRAPZO, YOU AGREE THAT IN USING THE SERVICES, YOU WILL NOT USE ANY TRADE MARK, SERVICE MARK, TRADE NAME, LOGO OF ANY COMPANY OR ORGANIZATION IN A WAY THAT IS LIKELY OR INTENDED TO CAUSE CONFUSION ABOUT THE OWNER OR AUTHORIZED USER OF SUCH MARKS, NAMES OR LOGOS.

2. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE WRAPZO PARTIES BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, AND/OR (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES INCLUDING MOBILE APP, AND/OR (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, AND/OR (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVERS, AND/OR (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (VI) ANY LOSS OF YOUR DATA OR CONTENT FROM THE SERVICES, AND/OR (VII) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE WRAPZO PARTIES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND/OR (VIII) THE DISCLOSURE OF INFORMATION PURSUANT TO THESE TERMS OR OUR PRIVACY POLICY, AND/OR (IX) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL, AND/OR (X) LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES, AND/OR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM WRAPZO'S REASONABLE CONTROL. IN NO EVENT SHALL THE WRAPZO PARTIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, More (https://partner.wrapzo.com/page/terms.php)